チーム管理対象サービス プロジェクトで顧客フィードバックをオンにする

Service spaces collect customer feedback by default. Project administrators can turn customer feedback on or off for a service space:

カスタマー フィードバックを有効または無効にするには管理者である必要があります。

Enable or disable customer feedback

  1. From your service space, select Space settings, then Request management, then Customer satisfaction.

  2. 必要に応じて [顧客満足度のフィードバックを収集] を切り替えます。

  3. Click the survey question to edit it. This appears in the resolved work item notification message that customers see.

When you turn on customer satisfaction, your service space sends customers a quick survey when their request is resolved. They can leave optional feedback in this survey.

This page is for team-managed spaces

If the lower-left of your service space sidebar doesn’t say you're in a team-managed space, check out these company-managed space articles instead.

Read about the difference between company-managed and team-managed spaces.

 

さらにヘルプが必要ですか?

アトラシアン コミュニティをご利用ください。