ステータス ページを作成してカスタマイズする

製品管理者のみがステータス ページを作成および設定できます。

1. Jira Service Management で、[Operations (オペレーション)] に移動し、[ステータス ページ] を選択します。

2. ステータス ページのタイプを選択してください。

   • Public
     Public status pages let you share the status of your services with anyone. Anyone with the link can view the page.

   • Private
     Private status pages keep your updates to a specific audience. Visitors sign in through your organisation's identity provider, and only members of the Atlassian group you link to the page can view it. For the full setup, see set up private status pages with Atlassian groups.

3. [作成] を選択します。

ステータス ページを設定する

組織のニーズとブランドに合わせてステータス ページを設定しましょう。ページをカスタマイズし、コンポーネントや詳細を追加して、リアルタイムの更新でステークホルダーに情報を提供します。

詳細

The Details section is where you set up the essentials for your status page, so it fits your audience and your brand.

• Page name: Enter a clear, recognizable name to help your team spot the page internally. This is only used inside Jira Service Management for incidents.

• Page type: The type you chose when you created the page (public or private). This determines who can access your updates and can't be changed after creation.

• Internal description: Add a short description for internal reference, so your team knows what the page is for.

• Page URL: Enter a URL that's added to the system-generated domain (for example, your status page name>.status.atlassian.com). This is the default address for your status page.

• Timezone: Select the time zone that matches your organization's operations. All incident updates show in the time zone you pick.

• Who can edit the page: Jira admins can edit the status page.

コンポーネント

Components are the building blocks of your status page. They stand for the key services, APIs, or systems your stakeholders care about. Grouping them well gives everyone a clear, real-time view of each part of your service, so customers and teams always know what's working and what isn't.

コンポーネントを設定するには、次の手順に従います。

1. In your status page setup, select the Components tab. This is where you add, group, and manage the components from your service registry in Jira Service Management.

2. Select Add component to add one of your components. Give each one a clear display name and, if it helps, a description so people understand what it's for. Group related components together (for example, APIs, portals, or payment systems) to make the page easy to scan.

3. Select the service from the list to add it to a component or a component group. This keeps your status updates accurate and actionable.

4. Edit, update, or remove components as your services change.

   You can add up to 1000 components in total, 50 per group, and up to 20 groups per page.

外観

Customize your status page with colours that match your brand. You can also fine-tune the look with CSS and HTML for more advanced styling.

ステータス ページの外観をカスタマイズするには、次の手順に従います。

1. Select the Appearance tab to add a descriptive page title that helps customers recognize your page, and upload a cover image and favicon.

2. Set the display settings to choose how your components show up.

3. Add supporting links to give your audience extra information.

4. Add colours to represent different operational states.

詳細設定

Tailor your status page to your audience with customized templates.

• Select the Advanced settings tab to set up customized templates for incidents.

• Use the Incident templates section to create and manage templates for major incidents. These help your team send out business or technical updates to external audiences quickly. Alongside the default templates, custom incident templates are coming soon to make incident communication even easier.

• Map your status page to a custom domain (for example, status.yourcompany.com) and secure it with SSL for customer-facing access. See how to use a custom domain for your status page.