Hardware automation template catalogue

Hardware asset management is available with Jira Service Management Premium and Enterprise.

To set it up, you must be a Jira admin and an Assets admin.

Automation templates are ready-made rules that keep your hardware and work in step — for example, tracking work items through their lifecycle, auto-assigning requested hardware, or replenishing stock. Automations are built on Jira automation.

Automation templates

タイトル

説明

Fulfill hardware procurement

When hardware procurement is approved, creates a request with the supplier, ships the hardware, and creates the hardware object.

Process hardware shipments

When hardware shipment is approved, creates a request with the shipping carrier and updates the request once shipping is completed.

Process inventory transfers

When hardware transfer is approved, ships the hardware to the destination and updates the new stockroom and status for the hardware.

Fulfill hardware requests

When hardware request is approved, finds or procures the hardware, ships it to the employee, and updates its status and assignee.

Process hardware returns

When hardware return is approved, ships the hardware back to the stockroom, cleanses it, and updates its status.

Coordinate hardware refreshes

When hardware refresh is approved, requests new hardware and returns the old hardware.

Process hardware disposals

When hardware disposal is approved, cleanses the hardware and assigns the team or vendor based on the disposal method.

Route hardware repairs

When hardware repair is approved, creates a request with internal or external teams or vendor based on warranty status.

Provision and configure hardware

When hardware configuration is approved, triggers a request to set up software on the device management tool and updates restrictions based on policies.

さらにヘルプが必要ですか?

アトラシアン コミュニティをご利用ください。