フォームを使用して課題を作成する

Your team can create issues using a link that goes right to a form. There are two types of links you can use:

• a general link that allows you to select any service project, request type, and form that you’ve configured on your Jira site

• a specific link that only allows you to create issues using a pre-selected form and request type, in a specific service project

This allows your team members to quickly create issues on behalf of customers using forms, without needing to navigate to the portal. If desired, to make things even more efficient, you can add these links to your left hand navigation as shortcuts. Learn how to add a shortcut.

Get a link to create issues using a form

You need to be a project admin to access a link to create issues using forms.

To get a general link to create issues using forms:

1. From the navigation on the left, select Project settings, and then Forms.

2. Select the form you want to use to create issues using a link.

3. [設定] を選択します。

4. Turn on the toggle next to Create new issue.

5. Select the request type (or request types) you want to be able to create using this form.

6. Repeat steps 2-5 for any forms you want to use to create issues using a link.

7. Next to Link, select the link (or copy and paste the URL into a browser tab).

   • You can use this general link to create issues using any form that you’ve configured to Create new issue on your site.

If you’d like to generate a specific link for a specific form and request type:

1. Go to the general link from the instructions above.

2. Select a service project, request type, and form.

3. Use the direct link that appears below your selections to create issues using a pre-selected form and request type, in a specific service project.

フォームへのショートカットを使用して課題を作成する

ショートカットを使用して課題を作成するには、次の手順に従います。

1. 左側のナビゲーションにある [ショートカット] で、プロジェクト管理者が作成したショートカットを探して選択します。

2. If the option is available, select your desired service project, request type, and form.

3. フォームに入力して [送信] を選択します。

Create an issue using a form’s direct link

To create an issue using a form’s direct link:

1. Go to the link for creating issues from forms. If you don’t have one, ask your project admin.

2. If the option is available, select your desired service project, request type, and form.

3. フォームに入力して [送信] を選択します。