リクエストの自動承認
You can create a rule that automatically approves work items that meet certain conditions.
You can use preset automation flows to quickly set your team up for success. Whether your team is focused on service request fulfillment, change management, customer service, or anything in between, you can use automation to save time on recurring tasks.
Check out the most common automation recipes here and then have a look at all Available preset automation flows to do more.
To view or edit all the flows referenced in this section:
From your service space, select Space settings, then Automation.
Select Add flow.
リクエストの自動承認
You can create a rule that automatically approves work items that meet certain conditions.
リンクされた作業項目の最新の進捗情報をエージェントに自動で送信する
Edit the automation flow that updates linked work items to suit the needs of your team.
リクエストの自動承認
You can create a flow that automatically approves requests that meet certain conditions.
Create an automation flow to share articles with customers
You can set up an automation flow so you can automatically share articles that help customers.
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