Find work in the queue
Hardware asset management is available with Jira Service Management Premium and Enterprise.
To find hardware work, you must be a member of the service space the work belongs to, with Jira project view permission for its work items. The queue only shows the work items you can see.
The Work tab is your queue of hardware work items, so you can see what needs doing and open any item to work on it.
View the work queue
In the left navigation, select Hardware.
From the tabs at the top, select Work.
The queue lists your work items with columns such as Key,Summary,Status,Assignee,Request type,Space, and Last updated.
作業項目を選択して開きます。
Choose columns and group
Select Configure columns to choose which columns appear, and reorder them with Move up and Move down.
Select Group to group the queue by an attribute, such as status or assignee.
Filter your work items
On the Work tab, use the filters to narrow the queue:
Space — show only work items from a given space.
Request type — show only work items of a given request type.
Status — show only work items in a given status.
Assignee — show only work items assigned to a given person.
Search for a work item
In the Search work box, enter a keyword.
The queue updates to show matching work items as you type.
The work items you can see depend on your permissions in the underlying Jira Service Management space.
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