View similar alerts and past responders
Premium プランと Enterprise プランのすべての製品で Atlassian Intelligence の利用が可能になり、自動的に有効化されるようになりました。組織管理者は、アトラシアンの管理の [設定] > [Atlassian Intelligence] から Atlassian Intelligence の設定を管理できます。
この Atlassian Intelligence 機能はベータ版です。 Atlassian Intelligence の機能の詳細はこちらをご確認ください。
When incidents arise, on-call teams and incident managers rely on alerts to quickly diagnose and resolve issues, minimizing downtime. However, determining the root cause and appropriate actions can be challenging, often requiring time to gather information and seek assistance. Streamlining how alerts are managed is crucial for ensuring swift recovery and maintaining system reliability.
Atlassian Intelligence provides you with valuable information from previous alerts on the alert detail view, helping streamline your on-call team’s response process. It suggests alerts similar to the current one (alerts with a similar title or tags) and responders who’ve previously worked on similar alerts, aiding in quicker and more effective alert resolution.
表示されるコンテンツはユーザーの権限によって異なり、コンテンツの質にはばらつきがある場合があります。その理由を知る
View similar alerts and past responders
The alert details page shows details of similar alerts and past responders related to the one you’re viewing.
To view similar alerts and past responders on the alert detail page:
Atlassian Intelligence をまだ有効化していない場合は、有効化します。
Atlassian Intelligence for Jira Service Management を有効化するには、組織管理者である必要があります。[Your Work (あなたの作業)] またはチームの [Operations (オペレーション)] から [Alerts (アラート)] リストに移動します。
Select an alert of your choice.
To view similar alerts, select Suggest and then Similar alerts.
The result shows the 3 most recent alerts from the last 60 days and their related data.To view past responders, select Past responders on the right column under People. You can make anyone on the list a responder.
The suggestions shown depend on your team-level alert permissions. If you want to see more, modify (or work with your team admin to modify) the role permissions accordingly.
With these, you can quickly identify relevant historical data and experienced responders, enhancing the efficiency and effectiveness of alert resolution.
ご意見をお寄せください
As you go through the various stages in the experience, use 👍 or 👎 for any Atlassian Intelligence-generated input or values to let us know if they made sense to you or not. For example, if you believe an alert should not have been shown as similar, select the thumbs-down icon and the share details.
Atlassian Intelligence の詳細については、Trust Center または次のリンクをご覧ください。
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