会話フローの中で Workato レシピをトリガーする
This article refers to features that are currently rolling out. To find out when these features will be live on your site, keep an eye on our release notes or the Atlassian Community.
In Jira Service Management’s virtual service agent, conversation flows are made up of a series of steps. The trigger Workato recipe step type allows you to trigger an existing Workato recipe at a specific point during a conversation flow. Read about the other step types.
「Workato レシピをトリガー」ステップを作成する
Before you can use the trigger Workato recipe step for the first time, you’ll need to connect to Workato.
Go to the intent conversation flow you want to add a trigger Workato recipe step to, and add a trigger Workato recipe step.
Give your step a Title. Your customers won’t be able to see this title.
Workato レシピを選択します。
To use a Workato recipe in the virtual service agent, it needs to be an ‘API Recipe’. Read more about API Recipes in Workato.
If desired, add a Response variable. Read more about using variables in conversation flows.
[保存] を選択します。
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