How work types and request types differ in team-managed projects

In company-managed projects, each request type is associated with a work type. These work types can be shared across projects in your Jira site. Request type fields are based on their associated work type’s fields.

To make more fields available to a request type, you need to edit the associated screen which may impact other request types with the same screen. Read more about configuring request types in company-managed projects.

In team-managed projects, each project has its own request types that are independent of other projects. Team-managed request type fields are dragged and dropped within a project without impacting request types in other projects.