インシデント
Changes to Jira Service Management Free and Standard
As of October 16, 2024, advanced incident management capabilities (such as major incidents and post-incident reviews) in Jira Service Management have moved from Standard to Premium. Existing service projects in Free and Standard will continue to support existing request types and work types. Read more about the plan changes.
To access Jira Service Management Premium features, you must subscribe to a Service Collection Premium or Enterprise plan.
重大なインシデントとは
Find out what defines a major incident and how Opsgenie can help you manage these. Learn about major incidents.
プロフィールをセットアップして、通知を受け取る
To get notified of major incidents, you’ll first need to set up your profile. Learn more about Opsgenie notifications.
対応チームを作成する
Build up a team that can respond to incidents and decide who will be notified and when by customizing your on-call schedule. Learn more about Opsgenie’s team dashboard.
所有者チームをサービスに割り当てる
Inform the right teams so they can start working to resolve incidents instantly. Learn more about connecting teams and services.
インシデントを重大なインシデントにエスカレートする
See what it means to escalate an incident, how to do it and what happens when you do. Learn how to escalate an incident.
インシデント管理対応をレベルアップする
Respond to incidents in record time, find out how to take it to the next level. Learn best practices for incident management.
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