Jira Service Management の新しいナビゲーション

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

Add customers in bulk to your service space

There are two ways to add your customers to your service space in bulk: manually or through your identity provider.

Bulk add internal customers from identity provider (IdP)

With Atlassian Guard Standard (formerly known as Atlassian Access), our security and centralized administration software, you can integrate your Atlassian Cloud products with your identity provider to provision your internal customers (e.g. employees) and groups in your cloud products. Find out how to connect your identity provider to your Atlassian organization.

If you use Google Apps and wish to integrate your cloud site with G-Suite, follow Enable or disable G-Suite integration instructions. The setup process will prompt you to choose which users and groups you would like to sync in your Atlassian Cloud products.

Read more about managing customer accounts.

Bulk add customers manually

You can manually add your customers to your space. To do that:

  1. Atlassian Cloud サイトにログインします。

  2. Go to Spaces, then select your space name.

  3. Select Customers, then Add Customers.

  4. 複数のユーザーを招待する場合、メールは何通でも追加できます。メール間の区切り文字として、コンマまたはセミコロンを使用できます。.CSV ファイルがある場合は、招待ウィンドウにデータを貼り付けられます。

  5. Select Enter. This invite will email the customers, asking them to complete their account set up to access your space.

There is no limit on the number of customers you can add to a space. If you’re adding a large number of customers, we recommend you to do it in batches. Reload the page if you don’t see customers appear on the customers page.

You can set Jira Service Management to allow customers to add themselves. Or, you can open your service space to Jira users. Find out how global customer permissions impact space permissions.

 

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