Add conditions to a journey type

Conditions allow you determine if a specific work item should be created at all as part of a journey. For example, you may only want the ‘Assign office space’ work item to be created as part of someone’s onboarding journey if they aren’t a remote worker. Equally, you may have different work items needing to be created depending on the location, role or seniority of an employee.

You can set up to five conditions on a work item with an AND operator. This means all conditions must be met. For example, you may have a work item for ‘Provision company phone’ with conditions such as: Location equals Australia AND Role equals Manager AND Employee type is one of FULL-TIME, PART-TIME.

条件の追加

1. Select Actions (…) next to the work item you wish to add a condition to.

2. [条件を追加] を選択します。

3. Add a value into First value using the smart values panel or manually entering text.

4. Select the condition type to use.

5. Add a value into Second value using the smart values panel or manually entering text.

6. If you wish to add more conditions to this work item, select + Add another.

   1. You can add up to five conditions on a single work item with AND operators. This means all conditions must be met.

Remove a condition

1. Select Actions (…) next to the work item you wish to add a condition to.

2. Select Edit condition.

3. Select to remove a specific condition, or select Delete all to completely remove conditions.