Jira Service Management の新しいナビゲーション

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

ポータルに名前とロゴを追加する

In Jira Service Management, a portal is the customer-facing website of every service space. It helps teams set up relevant help resources for their customers and collect and manage customer requests.

ポータルは、チームがカスタマーに関連するヘルプ リソースをセットアップして、カスタマー リクエストを収集/管理するのに役立ちます。

For each service space you create, a corresponding portal also gets automatically created. The first step a space admin can take to set their portal up is to add a name and logo to it.

ポータルに名前とロゴを追加するには、次の手順に従います。

  1. From your service space, select Space settings, then Channels & self service, then Portal.

  2. 必要に応じて、"ポータル名" フィールドと "ロゴ" フィールドを編集します。

The portal logo will appear in notifications sent from your service space. Accepted formats for the logo are JPEG, GIF, and PNG, with a recommended size of 50X50 pixels.

Your portal logo is different from your space avatar. Your space avatar appears within your service space to your team, while your portal logo appears in your customer-facing help centers and the portal.

Find out what else you can customize in your portal.

 

さらにヘルプが必要ですか?

アトラシアン コミュニティをご利用ください。