Find related resources with AI
AI is available and automatically activated for all apps on Standard, Premium, and Enterprise plans. Organization admins can manage AI preferences for Rovo and individuals apps in Atlassian Administration under Apps > AI settings.
AI features aren't available in the Atlassian Government environment.
When incidents happen, on-call teams and incident managers need to act fast to diagnose and fix issues, and reduce downtime. However, finding the cause and knowing what to do next can be tricky. Teams often spend time searching for the right information, figuring out the steps to take, or getting help from others. Making this process quicker is essential for a speedy recovery. Using AI speeds up the whole process of finding the right resources so your on-call teams can save time.
表示されるコンテンツはユーザーの権限によって異なり、コンテンツの質にはばらつきがある場合があります。その理由をご確認ください。
関連リソースを探す
This feature leverages AI to find knowledge articles, PIRs, and work items related to the incident at hand.
To use AI to find related resources:
Activate AI if you haven’t done so already.
You must be an organization admin to activate AI for Jira Service Management.Go to your service space.
左側のナビゲーションから [インシデント] を選択します。
関連リソースを探すインシデントを選択します。
Select Find resources.
AI generates a list of knowledge articles (from Confluence, Google Docs, etc.), post-incident review (PIR) reports, Jira work items, and resources from third-party tools such as Slack (provided you have appropriate access permissions) related to the incident. Hover to get a quick view of the resources. The list includes only resources you have access to.
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