Jira Service Management の新しいナビゲーション

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

Edit multiple work items at the same time

At some point, you may need to change multiple work items at the same time. You can do this by performing a bulk operation.

There are restrictions placed on some of the bulk operations. For example, if you select multiple work items with different workflows, you can only transition them in groups with the same workflow, and one group at a time. The restrictions are explained further in the relevant sections.

はじめる前に

To perform a bulk operation, you'll need the global Make bulk changes permission and the relevant permission for each project. For example, you would need to have the Move work item project permission and Make bulk changes global permissions to move a group of work items at the same time. 

You can only edit 1000 work items at once.

Search for and select the list of work items

For each of the procedures, you'll need to perform a search with the required filters to produce a list of work items.

  1. Choose Search, then View all work items.

  2. Adjust the search criteria to show the appropriate list of work items.

  3. Select More actions (•••) and choose Bulk Change all <n> work items.

  4. Select the work items you'd like to perform the bulk operation on, and select Next.

Once you've done this, you can move on to transition, delete, move, edit, or watch/unwatch work items.

You can choose to deselect Send mail for this update option when you choose what to update for the work items. This avoids notification overload for everyone working on the work items being edited. Notifications, if sent, will likely go to anyone watching an affected work item.By default, service agents (users who have the service project team role but not a project admin or Jira admin role) can bulk edit, but can't disable notifications.

Transition multiple work items

This bulk change allows you to transition multiple work items through a workflow at the same time. You can only perform one transition bulk operation at a time. You will also need to provide any values required to complete the transition. For example, to close multiple work items, you will need to provide a value for the Resolution field, such as Done, Fixed, or Won't Fix.

  1. Select Transition work items and select Next.

  2. Select the available workflow action. The actions available are dependent on the work items (and their associated workflows) that you have selected. Select Next.

  3. トランジションのために必要なフィールドの値を選択します。また、利用可能であれば、メールでの通知を送信するかどうかを決定します。[次へ] を選択します。

  4. Review your bulk operation, and select Confirm when you are happy with the operation.

Edit multiple work items

This bulk operation allows you to edit multiple work items at the same time. The available bulk edit operations depend on the work items selected and the nature of the fields you want to change.

  1. Select Edit work items and select Next.

  2. 編集する情報を選択します。

  3. 任意の必須フィールドの値を選択します。可能な場合は、メール通知を送信するかどうかを決定してから [次へ] をクリックします。

  4. Review your bulk edits and select Confirm.

複数の作業項目を削除する

This bulk change allows you to delete multiple work items at the same time.

  1. Select Delete work items and select Next.

  2. 可能な場合は、メール通知を送信するかどうかを決定して [次へ] を選択します。

  3. Review your bulk operation, and select Confirm when you are happy with the operation.

Bulk move work items

You can move multiple work items to another project at once using a bulk operation.

Here’s some examples of why:

  • To try a different style of project (either team-managed or company-managed).

  • To organize your projects better and maintain a cleaner backlog.

  • Cater to your team’s requirements and much more.

While bulk moving work items, some data may be lost. More about data loss during migration

To bulk move work items, you must have the Make bulk changes global permission. More about global permissions

To move multiple work items to another project:

  1. From the navigation, select Search.

  2. Select Advanced search for work items.

  3. Search for the work items you want to move. More about search

  4. Select More (…), then Bulk Change all <n> work items.

  5. Select the work items you want to move and select Next.

  6. Choose the Move work items bulk operation and select Next.

  7. Select your destination project and work types. More about destinations

  8. If necessary, map any statuses and update fields to match the destination project. More on mapping statuses and updating fields.

  9. Review your changes and select Confirm.

Not all data transfers when work items move from company-managed to team-managed projects

Work item component and version Information isn’t retained when you move work items from company-managed to team-managed projects. Once you move the work items, this information is permanently removed.

Read more about moving between projects

Select destination project and work types while bulk moving work items

You can bulk-move work items to other projects on your Jira site. This can help you keep your project workspaces clean and all their work items relevant to the team who’s working on them. Or, you can bulk move work items between work item types in the same project, giving them the correct workflow and fields that best tracks the work needed.

The work items in your destination project might have different settings than your source project, even if they are named the same. If work types use different workflows, you may lose data when bulk moving work items. So, you need to map the status and fields while selecting the destination project and work types. Your target project and work type will determine the additional steps that will be needed to migrate status and fields.

If your work items have sub-tasks, then you will need to move the sub-tasks to the destination project as well.

Map statuses while bulk moving work items

The workflow in your destination project might use different status than the workflow in the source project. It is best to check with your source and destination project leads to know more about the project's workflows. Multiple workflows can be active simultaneously, and some statuses that are associated with a collection of work items may not be valid in the target workflow.

After selecting the destination project and work types for bulk move, you can map the statuses from your source project to the right statuses in your new workflow by selecting the status your work items should be in after the move.

When mapping statuses, it's a good idea to map work items to similar status categories, or you might throw off a project team looking to pick up their next task.

一括移動の操作を完了する前に、プロジェクト リードと連携して、最適なステータス マッピングを確認するようにします。

Update fields while bulk moving work items

The destination project’s work types may have different field settings than the source project. You can either update the field’s value or retain the field’s current value.

After mapping the statuses, you can update the the values for any required fields. For each field listed, update the value that should appear on the work items you’re moving, or select Retain to leave the field’s value unchanged.

[保持] を選択している場合は、フィールドを同じカスタム フィールド タイプにして同名にする必要があります。Jira でフィールドの値が表示されない場合がありますが、値はバックグラウンドで保存されます。

同時に編集できる情報

利用可能な操作

条件

変更が影響するバージョン

  • Selected work items belong to one project, and that project has version/s

  • This field is not hidden in any field configurations the selected work items belong to

  • The current user has 'edit work item' permission for all the selected work items

[割り当て先] を変更

  • This field is not hidden in any field configurations the selected work items belong to

  • The current user has 'assign work item' permission for all the selected work items

コメントの変更

  • This field is not hidden in any field configurations the selected work items belong to

  • The current user has 'comment work item' permission for all the selected work items

コンポーネントの変更

  • Selected work items belong to one project, and that project has component/s

  • This field is not hidden in any field configurations the selected work items belong to

  • The current user has 'edit work item' permission for all the selected work items

期限の変更

  • This field is not hidden in any field configurations the selected work items belong to

  • The current user has 'edit work item' permission for all the selected work items

  • The current user has 'schedule work item' permission for all the selected work items

バージョンの修正を変更

  • Selected work items belong to one project, and that project has version/s

  • This field is not hidden in any field configurations the selected work items belong to

  • The current user has 'edit work item' permission for all the selected work items

Change Work Type

The current user has 'edit work item' permission for all the selected work items

優先度の変更

  • This field is not hidden in any field configurations the selected work items belong to

  • The current user has 'edit work item' permission for all the selected work items

報告者の変更

  • This field is not hidden in any field configurations the selected work items belong to

  • The current user has 'edit work item' permission for all the selected work items

  • The current user has 'modify reporter' permission for all the selected work items

セキュリティレベルの変更

  • This field is not hidden in any field configurations the selected work items belong to

  • All the selected projects are assigned the same work item-level security scheme

  • The current user has 'edit work item' permission for all the selected work items

  • The current user has 'set work item security' permission for all the selected work items

カスタムフィールドの変更

「カスタムフィールドの変更」操作は次の場合にのみ使用できます:

  •  グローバルなカスタムフィールドがあるまたは

  • a work type custom field exists and the work items are all of this specific work type OR

  • a project custom field exists and the work items are all of the same project

Edit a Closed work item

Your workflow must allow editing of closed work items

組織の変更

  • Available for Jira Service Management

  • Work items must be in the same project

  • プロジェクトのエージェントロールを持っている必要があります

スプリントの変更

Sprint ID を指定する必要があります。

  • この操作はアクティブなスプリントと将来のスプリントにのみ影響します。例:スプリントフィールドを一括編集する際、クローズド/完了したスプリントは含まれません。

Unavailable operations

このセクションに記載されているフィールドには一括編集操作はありません。これには、代替方法がある、または一括編集の実行が論理的でないなどの理由があります。

次のシステムフィールドは一括編集を使用できません:

  • 添付ファイル

  • 要約

  • 説明

  • 環境

  • Project — Please use 'Bulk Move' to move work items between projects

  • Resolution — Please use 'Bulk Workflow Transitions' to modify the resolution of work items

  • 時間管理 フィールド — 元の見積もり、残余見積、消費時間

次のカスタム フィールド タイプは一括編集で利用できません。

  • インポート ID

  • 読み取り専用のテキスト

Watch or stop watching multiple work items

These bulk changes allow you to start watching or stop watching multiple work items at the same time.

To start watching multiple work items:

  1. Select Watch work items, then Next.

  2. Review your bulk changes and select Confirm.

To stop watching multiple work items: 

  1. Select Stop Watching work items, then Next.

  2. Review your bulk changes and select Confirm.

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