Manage stakeholder groups

Stakeholder groups help you organize stakeholders by team, department, or function for easier communication. Keeping your stakeholder list and groups up to date ensures the right people are always informed during incidents.

Bulk actions for stakeholder groups

You can do some bulk actions for stakeholder groups:

1. Go to Operations, then Communications, then select Stakeholders.

2. In the Groups tab, select multiple stakeholders.

3. Once you select multiple stakeholders, a selection bar appears at the bottom of the screen, where you can:

   1. Select Add to service to add the selected groups of stakeholders to services.

      1. In the Service field, select the relevant service from the dropdown.

      2. Add more multiple stakeholder groups if you want.

      3. Select Add to confirm and notify the selected groups of stakeholders. If a stakeholder isn’t already part of your site, they’ll first receive an invitation email.

   2. Select Delete to delete all the selected groups in one go.

4. In the Groups tab, select the More (…) button under Actions for a stakeholder group.

   1. Select Add to service to add the selected groups to a service.

   2. Select Edit to update any details about them.

   3. Select Delete to delete them from the list.