Jira Service Management の新しいナビゲーション

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

管理自動化ルールを変更する

Changes to Jira Service Management Free and Standard

As of October 16, 2024, change management in Jira Service Management has moved from Standard to Premium. Existing service projects in Free and Standard will continue to support existing request types and work types. Read more about the plan changes.

To access Jira Service Management Premium features, subscribe to a Service Collection Premium or Enterprise plan.

Your ITSM service project comes with the following preset automation rules for change management:

  • 変更管理リクエストが作成された場合 → 変更タイプとリスクを更新します

  • デプロイの完了、失敗、またはキャンセル時 → それに応じてリクエストをトランジションします

  • 低リスク変更管理リクエストがレビュー中の場合 -> リクエストを承認済みに移行します

Unlike other automation rules, the above change management rules will, by default, allow actions in a rule to trigger other rules. Learn more about creating and editing automation rules.

If desired, you can also create your own automation rules for change management.

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