Jira Service Management の新しいナビゲーション

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

Available custom fields for team-managed service spaces

This page is for team-managed spaces

If the lower-left of your service space sidebar doesn’t say you're in a team-managed space, check out these company-managed space articles instead.

Read about the difference between company-managed and team-managed spaces.

 

There are a few different types of fields you can customize to capture different types of information on your team-managed space’s work types. Read more about fields in team-managed spaces.

Fields in team-managed spaces are contained within the space itself. Currently, you can't share a field created in one team-managed space with another team-managed space, or with a company-managed space. Read more about custom field types in company-managed spaces.

There are a few different types of fields you can customize to capture different types of information on your team-managed service space’s request types. Learn more about portal request form fields in team-managed service spaces.

チェックボックス フィールド

Checkbox fields allow people to select multiple options from a list. In company-managed spaces, these are called "select list (multiple choices)" or "multi-select" fields. Checkbox fields help with data entry by reducing entry errors that could appear in free-form text fields, for example. They also increase correct completions by limiting the options a person has to complete the field.

チェックボックス フィールドには最大 55 個のオプションを追加できます。

日付フィールド

Date fields allow people to provide date information using a calendar selection. In company-managed spaces, these are called "date picker" fields. People can also complete the field by typing dates into the field.

依存ドロップダウン フィールド

Dependent dropdown fields let people pick their options from two dropdown lists - parent list and child list (sub-list). In company-managed spaces, these are called “select list (cascading)” fields.

依存ドロップダウン フィールドによって、長いオプション リストを親リストと子リストに分類して、フィールドを正しく入力するために必要な選択肢の数を減らせます。ユーザーが親ドロップダウン リストからオプションを選択すると、子ドロップダウン リストには親オプションに基づくオプションが設定されます。

ドロップダウン フィールド

Dropdown fields allow people to select a single option from a list. In company-managed spaces, these are called "select list (single choice)" or "single-select" fields. Dropdown fields help with data entry by reducing entry errors that could appear in free-form text fields, for example. They also increase correct completions by limiting the options a person has to complete the field.

ドロップダウン フィールドには最大 55 個のオプションを追加できます。

 ラベル フィールド

Label fields allow people to tag work items with reusable text snippets entered as free form text. Jira suggests existing labels to help reduce entry errors. People can also create new labels by typing into the label field.Labels are pretty powerful as your space matures. They can be used for sorting and filtering work items on the board, as well as reporting. You can add up to 55 labels in a label field.

数値フィールド

数値フィールドでは、数値情報を自由形式のテキストで入力できます。ユーザーは 1 行のテキスト ボックスに数値を入力することができます。入力可能な数値は、 -1兆から 1 兆 (100,000,000,000,000) までです。 

注意点

  • Jira は小数点以下 3 桁以降を四捨五入します。たとえば、5.555555 は四捨五入されて 5.556 となります。 

  • 値の大きな数字には指数表記を使用できます。たとえば、数値 5,000 は 5e3 と入力できます。

段落フィールド

Paragraph fields allow people to provide information as free-form text. In company-managed spaces, these are called "text field (multi-line)" or "multi-line text" fields. The field appears as a rich-text editor, allowing people to format the text with headings, bold, italic or other font treatments.

People can also complete the field by including links, @mentions, emojis, info panels and other rich text components. The field's size and treatment is meant to encourage detailed, longer-form responses to complete the field. You can add up to 32,767 characters into a paragraph field. 

Admins can also set default values for paragraph fields, including predefined Tasks or Decisions

This improvement allows you to standardize work item descriptions and paragraph fields, and gain consistency across team-managed spaces.​ Currently, you can only add paragraph fields to the Description section of your work types in team-managed software spaces. 

 ユーザー フィールド

People fields allow your team to insert people’s names from across your Jira site into a field on your work item view. In company-managed spaces, these are called "user picker" fields. If you want to use names of people outside your Jira site, use the short text or labels fields instead.

Jira doesn't send notifications when you use a name to complete a custom people field.

既定では、ユーザー フィールドには複数の名前を挿入できます。[1 人に制限] チェックボックスを選択することで、ユーザー フィールドで許可されるユーザーを 1 人に制限できます。

Take care when restricting a field to a single person, especially if the field has been in use in your space. If you have work items that collected multiple people in a field and, later, you restrict that field to a single person, a few things happen:

  • 新しく作成された作業項目では、フィールドで許可されるユーザーは 1 人のみになります。

  • 過去に作成された作業項目で、フィールドに複数のユーザーが含まれる場合、引き続きフィールドにそれらのユーザーが関連付けられます。ただし、作業項目を編集すると、Jira はフィールドを修正してユーザーを 1 人にするよう要求します。

  • 対象のフィールドを使用するボードにある「作業項目を更新するフィールド」のルールは壊れます。Jira はフィールドに自動的に入力するために最適なユーザーを判断できないため、フィールドへの入力は行われません。これらのルールを削除して再度作成することをおすすめします。

 短いテキスト フィールド

Short text fields allow people to provide information as free-form text. In company-managed spaces, these are called "text field (single line)" fields or "single-line text" fields. This field appears as a single line text box, to encourage concise responses for completing the field. It captures only plain text responses.Currently, you can only add short text fields to the Context section of your work types in team-managed software spaces.

 タイム スタンプ フィールド

Time stamp fields allow people to provide time of day information using a calendar and dropdown time selector. In company-managed spaces, these are called "date time picker" fields. Time stamp fields have two input areas: one to specify the date, and one to specify the time.

Time tracking field

The time tracking field allows people to log how much time they work on a work item. It also shows how much time is remaining after your team first estimates the work needed. Read more about logging time.

 

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