Migrating from Halp to Jira Service Management

The Halp to Jira Service Management migration tool is in beta. To join, reach out to our support team.

Migrating to Jira Service Management from Halp gives you access to more detailed reporting, automation and integrations, and enhanced user management tools. Using Jira Service Management’s chat functionality, you can continue to raise requests and work on them directly from Slack or Microsoft Teams.

Basics of migrating Halp to Jira Service Management
Start here to learn the basics of the migrating process.
Connect cloud site to Halp
Before you begin, connect your Atlassian cloud site to Halp.
Create a new service project for your Halp queue
Learn how to create a new Jira Service Management project for your Halp queue using our migration tool.
Invite Halp agents to Jira Service Management
Learn how to invite your Halp agents to Jira Service Management so they can start working on requests.
Connect your Halp queue to your service project
Once you've invited your agents, it's time to connect your Halp queue to your new service project.
Migrate Halp tickets to Jira Service Management
This migrates your ticket data from Halp to issues in Jira Service Management.
Set up your service project to match Halp
Learn how to customize your service project to match your Halp setup.

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Migrating from Halp to Jira Service Management

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