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Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Set SLAs in incidents

SLAs are useful to track how long a ticket has been waiting to get resolved.

Learn how to create a new SLA or set up SLA goals.

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