Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Jira Automation docs have moved
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Set SLAs in incidents
SLAs are useful to track how long a ticket has been waiting to get resolved.
Learn how to create a new SLA or set up SLA goals.
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