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These are three common types of services in an ITSM environment:
Business service is a service type that is published to business users, and it typically underpins one or more business capabilities.
Technical service is a service type that is published to service owners and typically underpins one or more business or application services.
Application service is a service type that is a logical representation of a deployed application stack.
A database of all your services and their dependencies, Services is a visual representation of your organization’s service structure. These are three common types of services in an ITSM environment:
In Services, you can:
View and search your services
Create, update, or disconnect services
Manage your service relationships
Assign service attributes
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