What are services?

These are three common types of services in an ITSM environment:

• Business service is a service type that is published to business users, and it typically underpins one or more business capabilities.

• Technical service is a service type that is published to service owners and typically underpins one or more business or application services.

• Application service is a service type that is a logical representation of a deployed application stack.

A database of all your services and their dependencies, Services is a visual representation of your organization’s service structure. These are three common types of services in an ITSM environment:

In Services, you can:

• View and search your services

• Create, update, or disconnect services

• Manage your service relationships

• Assign service attributes