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What are services?

These are three common types of services in an ITSM environment:

  • Business service is a service type that is published to business users, and it typically underpins one or more business capabilities.

  • Technical service is a service type that is published to service owners and typically underpins one or more business or application services.

  • Application service is a service type that is a logical representation of a deployed application stack.

A database of all your services and their dependencies, Services is a visual representation of your organization’s service structure. These are three common types of services in an ITSM environment:

In Services, you can:

  • View and search your services

  • Create, update, or disconnect services

  • Manage your service relationships

  • Assign service attributes

Last modified on Feb 17, 2021
Cached at 6:32 AM on Mar 1, 2021 |

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