Your first stop for learning how to get started with Jira Service Management.
Only Jira admins can create projects. They configure schemes. Schemes are configurations of screens, issue types, workflows, statuses, and more across all projects in your Jira instance. Project admins can then make changes to project-specific settings, such as request types, portal settings, and email settings. These changes to the configuration will only affect that project.
In , all team members can create projects. The person who creates the project becomes a project admin, and can configure the project without schemes set up by a Jira admin impacting the project (there are no schemes in projects). Learn to manage and administer team-managed service projects.