Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Want to know how your team is doing? Send customers a quick survey when a request is resolved, then track their ratings and comments in a customer satisfaction report.
Track customer satisfaction feedback trends
Use default and custom reports to track customer feedback trends for your team.
Turn on customer feedback
Turn on customer feedback to send customers a quick survey when their request is resolved.
What are customer satisfaction surveys (CSATs)?
Learn about customer satisfaction surveys (CSATs) and how they are used.
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