What are service project customers and organizations?
Learn the differences between service project customers and organizations
We're updating our terminology in Jira
'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.
Manage your customers
Customers are people who request help from your service project. Learn how you can add and remove them from your service project.
Add a customer to a service project
Add a customer to your service project so they can start requesting help.
Add customers in bulk to your service project
Learn how to add customers in bulk to your service project
Edit a customer's name
You can edit a portal-only customer's name on your Jira site for all your Jira Service Management projects.
Remove a customer from a service project
If someone no longer raises requests in your service project, you can remove them.
Delete a customer account
You can delete a customer's account if they're no longer needed on your Jira site.
Was this helpful?
Still need help?
The Atlassian Community is here for you.