Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Customers are people who request help from your service project. Learn how you can add and remove them from your service project.
What are service project customers and organizations?
Learn about customers—the people who request help from your service project.
Add a customer to a service project
Add a customer to your service project so they can start requesting help.
Remove a customer from a service project
If someone no longer raises requests in your service project, you can remove them.
Delete a customer's account
You can delete a customer's account if they're no longer needed on your Jira site.
Add customers in bulk to your service project
Learn how to add customers in bulk to your service project
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