Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Jira Service Management has a number of project templates tailored to a specific team or use. When creating a service project, selecting the template that best suits the needs of your team will help them to get set up and using their project quickly. Templates include pre-configured request types, workflows, and other features. Discover the different types of project templates.
Only Jira admins can create projects.
To create a service project using a project template:
Select Projects > Create project.
In the Service management section, choose the template that best suits your work. For some templates, you’ll have the option of a team-managed or company-managed project type. Choose one of these to continue, then select Use template.
Learn more about how these project types differ.
On the Create project screen:
enter a name for your project.
create a project key or use the key generated for you.
select the type of team that will be using the project.
select Change template if you want to switch to a different template.
If you chose a team-managed project:
If you chose a company-managed project:
you can bring settings from another project into the one you are creating by selecting Share settings with an existing project and then selecting a project from the dropdown list. This will duplicate the set-up of that project and overwrite your current template selection.
Select Create project.
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