Your first stop for learning how to get started with Jira Service Management.
What does the integration offer?
Use 's Integration Integration to forward Integration alerts to . acts as a dispatcher for these alerts and determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
How does the integration work?
When an alert is activated on Integration, an alert is created in automatically through the integration.
When an alert is cleared on Integration, the alert is closed in .
Set up the integration
is an API integration. Setting it up involves the following steps:
Add an integration in
Configure the integration in
Add an Uptime Cloud Monitor integration
To add an integration in , complete the following steps:
Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “”.
On the next screen, enter a name for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
The integration is saved at this point.
Expand the Steps to configure the integration section and copy the API key.
You will use this key while configuring the integration in later.
Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.
Configure the integration in Uptime Cloud Monitor
To configure the integration of with , complete the following steps:
Go to Settings > Notification Settings.
Under Destinations, select Opsgenie.
Paste the API key into the field next to it.
Depending on the instance you’re using, fill in the Domain section.
Select Add and then Save.