• Products
  • Get started
  • Documentation
  • Resources

Disable all email requests to the email channel

At the end of a project, you may wish to close your service project and disable all email request to the email channel.

This action means that no more requests will be created from the email channel and all emails sent to the linked email address will not be processed.

  1. From your service project, go to Project settings > Email requests.

  2. Click the

  3. Select Disable all email requests > Turn off

Email requests will no longer be tracked nor automatically turned into issues in your queue.


Last modified on Dec 4, 2020
Cached at 4:11 AM on Oct 21, 2021 |

Additional Help