Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Chat allows you to connect your service project with Slack so you can turn Slack messages into issues and work on them without leaving Slack. Learn more about Chat.
What is Chat?
Learn about connecting your service project with Slack.
Set up Chat
Connect your service project with Slack to turn Slack messages into issues.
Create issues in Slack
Learn how to turn support requests received in Slack into issues.
Work on issues in Slack
Learn how to add comments and internal notes, assign issues to yourself, and change the status of an issue in Slack.
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