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Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Use the issue view in company-managed service projects

When customers submit requests for help through your help center portal or by sending an email, their requests automatically become issues that can be tracked in your service project. Learn more about issues and requests.

The issue view refers to what you see when you look at an individual issue in Jira Service Management. Learn more about the issue view.

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