Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Add customers and learn how they request help

Customers are people who can send requests to your service project via the portal, email or widget. Add customers to your service project so you can start helping them!

How people become customers depends on your project's customer permissions. To add or manage your customers, go to Customers from your service project.

How customers create requests by email
As you get started with Jira Service Management, learn how customers can create requests by email.
Check out the help center
You can see how customers send requests by going to the help center.
How do customers send requests to your service project?
Learn more about how your customers interact with your service project.

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Jira Service Management Support

Jira Automation docs have moved

Add customers and learn how they request help

Additional Help