Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Capture the right request details with request types

Request types help you to define and organize incoming requests so that your service project team can more efficiently help your customers.

How are request types used in my service project?
Request types allow you to define and organize requests so you can better serve your customers.
Create a new request type
Create a new request type for your service project.
Organize your request types into portal groups
Learn how to categorize request types into portal groups.

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Jira Service Management Support

Jira Automation docs have moved

Capture the right request details with request types

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