Get started with Jira Service Management for agents Learn how to succeed in your role as a service project agent.
Get started with Jira Service Management for adminsYour first stop for learning how to get started with Jira Service Management.
Get started with Jira Service Management for agents Learn how to succeed in your role as a service project agent.
Get started with Jira Service Management for adminsYour first stop for learning how to get started with Jira Service Management.
Configure a classic service project as an administratorSet up your service project in a way that empowers your agents and your customers get help for their requests.
Manage and administer next-gen service projectsWith next-gen service projects, your teams can manage their own work and process, without having to reach out to a Jira admin.
Discover IT service management (ITSM)Learn about ITSM and the strategic approach to designing, delivering, managing, and improving the way businesses use IT.
Automate your Jira Cloud processes and workflowsCreate powerful rules to start automating your manual, repetitive processes.
Help customers as a service project agentUnderstand how to effectively serve your customers as a service project agent.
Best practices for teams using Jira Service ManagementFollow proven patterns for setting up Jira Service Management for IT and software development teams.
Learn the Jira fundamentals powering Jira Service ManagementJira products share a set of core capabilities that you'll want to understand to get the most out of Jira Service Management.
Moving to Jira Service Management CloudResources to help you plan and set up a successful move to cloud.
Check out the online help centerLearn more about the help center, where your customers raise their requests online.View topic
Give customers an email address to send requests toLearn more about receiving customer requests by email via your service project's email address.View topic