Your first stop for learning how to get started with Jira Service Management.
What does the integration offer?
The Azure Autoscale integration sends Azure alerts to Jira Service Management API with detailed information. Jira Service Management acts as a dispatcher for the alerts generated by Azure Autoscale. Jira Service Management determines the right people to notify based on on-call schedules and escalations and notifies via email, text messages (SMS), phone calls, and push notifications.
How does the integration work?
When an alert is created in Azure Autoscale, an alert is automatically created in Jira Service Management through the integration.
Set up the integration
Azure Autoscale is an API-based integration. Setting it up involves the following steps:
Add an Azure Autoscale integration in Jira Service Management
Configure the integration in Azure Autoscale
Add an Azure Autoscale integration
To add an Azure AutoScale integration in Jira Service Management, complete the following steps:
Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “Azure AutoScale”.
On the next screen, enter a name for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
The integration is saved at this point.
Expand the Steps to configure the integration section and copy the integration URL, which includes Jira Service Management endpoint and the API key.
You will use this URL while configuring the integration in Azure later.
Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.
Configure the integration in Azure
In the Azure Portal, select Monitor.
In the SETTINGS section, select AutoScale.
Select the resource for which you want to generate alerts.
Configure your autoscale settings.
Paste the URL you copied while adding the integration in Jira Service Management into Webhook in the Notify tab.
Save the rule.
Sample payload sent from Azure Autoscale
Create alert payload (in JSON format)
Jira Service Management parses the payload as follows:
(in JSON format)