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Star your favourite queues

Starring a queue helps you handpick your favourite queues and access them quickly from your service project. Starred queues appear only in your view and won’t impact your team’s work.

You can star your favourite queues in two ways:

  1. From your service project sidebar, go to Queues.

  2. Under the Other section, hover on the queue of your choice and select the star icon .

  3. The queue appears in the Starred section.

Star a queue from the sidebar

Or

  1. From your service project sidebar, go to Queues.

  2. Select the queue you want to star.

  3. Select the star icon  at the corner of the queue view.

Star a queue in queue view

4. The queue appears in the Starred section in your queues.

To unstar the queue, select the star icon again.

Get to your starred queues in Your work

To view your starred queues in Your work:

  • Click Your work in the Jira Service Management global navigation. The starred queues and projects are grouped together under the Starred tab.

Your work starred tab
Last modified on Feb 15, 2021
Cached at 2:22 AM on Sep 21, 2021 |

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