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Manage translations for custom content

You can add custom translations to your service project to enhance your customer’s experience. Custom content may include translations of request type labels, portal messages and customer notifications.

To review or update custom language translations:

  1. From your service project, go to Project settings > Language support.

  2. Select the language of your choice from the list.

  3. Review or update the translations for that language.

  4. Select Save.

We group your customer-facing content into sections. Use the service project sidebar navigation to jump between these sections. For most sections, the service project’s default language appears in the left column and the translated text appears in the right.

This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.


Additional Help