Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Group customers into organizations

Organizations are groups of customers that can be used in multiple service projects. When you add an organization to a project, its members can raise requests in the project and share them with the organization. They're also notified about the organization's requests and can view and search them on the requests list in the help center. With organizations, you can save time by not having to add the same customers to multiple service projects. Learn more about Atlassian organizations.

Add an organization to a service project
Add an organization to your service project so that you can create groups of customers.
Add a customer to an organization
You can add a customer to an organization and then reuse that organization for multiple service projects.
View customers by organization
View customers by organization so you can easily add or remove them.
Remove a customer from an organization
If a customer doesn't belong in an organization anymore, you can remove them from it.
Remove an organization from a service project
If you no longer need an organization in your service project, you can remove them.
Delete an organization from a site
If an organization is no longer needed for any of your service projects, you can remove it them from your site.

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Jira Service Management Support

Jira Automation docs have moved

Group customers into organizations

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