Get started with Jira Service Management for admins

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Use these quick reference guides to learn how to start a Jira Service Management project.

Queues allow teams to better manage requests.

Find out some of the basic changes you can make to help customers get help.

You can create request types from your service project.

Add your users to your service project so they can interact with each other.

Take your service project to the next level with reports.

We’ve created a demo service project for you to play around with.

Add customers to your service project so you can start helping them.

Add service project agents so they can start helping customers.