Get started with Jira Service Management for admins
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Debug automation rules in the log
Are you looking for Automation?
This article is relevant to Legacy automation in service projects created before August 30, 2021. If you don’t see Legacy automation in your service project, check out these Automation articles.
To check the status of your rules:
From your service project sidebar, select Project settings > Legacy automation. In team-managed service project, select Service project settings.
Hover over the rule you want to check up on.
Select More ••• > View log.
A list of all issues that matched the rule's When this happens… trigger appears. You can browse chronologically, or search for a specific issue.
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