Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Rather than add a comment to a request or issue one-by-one, you can comment on many requests at the same time using bulk actions.
To comment on multiple requests:
From your service project, go to a queue that shows all the requests you’d like to comment on.
Click the box beside each request you’d like to comment on.
Click Comment in the action bar.
Enter your text comment.
Click Comment to add the comment to the requests.
You can only add plain text to the comments, attachments cannot be added to multiple requests this way.
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