Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Jira Automation docs have moved
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Customize your problem workflow
To customize your problem workflow:
From your service project, select Project settings > Workflows.
Select the edit icon (), in the entry titled Problem Management workflow for Jira Service Management.
Use the workflow editor to add or remove steps and transitions.
Learn more about editing workflows.
Was this helpful?