Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Insight in Jira Service Management is a Premium and Enterprise only feature. It is compatible only with company-managed projects. Learn more about Insight.
To copy an object type, you must be logged in as a Jira admin or have Object schema manager permissions.
From your service project, go to Insight > Object schemas
Select the relevant object schema.
Select Object type in the top right and select Copy in the dropdown.
Under Copy as, enter a new name for the copied object type.
Select Copy.
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