• Products
  • Get started
  • Documentation
  • Resources

Stop supporting a language

If you'd like to stop supporting a language, we recommend you disable rather than remove it. That way, you can keep up with translations in case you re-enable it.

To stop supporting a language:

  1. From your service project, go to Project settings > Language support.

  2. Find the language's entry in the Translations table.

  3. In the Visible to customers column, toggle the slider off.

As a result of disabling a language, customers whose preferred language is no longer supported will see the portal text in their preferred language (for example, Log in or Profile), and the service project request types and notifications in the service project’s default language.

This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.


Last modified on Nov 9, 2020
Cached at 12:51 PM on Dec 2, 2021 |

Additional Help