Change global customer permissions

If you're a Jira admin, to view or change global customer permissions for your site:

1. Go to Settings () > Products.

2. Under Jira Service Management, select Configuration.

3. Look for the Customer permissions section.

4. Choose whether customers can create their own accounts or not.

5. Choose if customers must be logged in to be able to access and send requests.

The permissions you choose will be saved automatically. For more details on what each of the permissions means for your team, find out how global customer permissions impact project permissions.