Create automation rules for change management
Changes to Jira Service Management Free and Standard
As of October 16, 2024, change management in Jira Service Management has moved from Standard to Premium. Existing service spaces in Free and Standard will continue to support existing request types and work types. Read more about the plan changes.
To access Jira Service Management Premium features, subscribe to a Service Collection Premium or Enterprise plan.
Minimize redundancy and manual efforts by automating your change approvals and notifications to agents and end-users about any event related to a change. Learn more about change management automation rules.
To create or edit automate changes:
From your service space, select Space settings, then Automation.
Choose Create rule or select an existing rule to edit.
Learn how to Create and edit automation rules.
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