Create automation rules for change management
Changes to Free and Standard plans in Jira Service Management
As of October 16, 2024, change management for Jira Service Management will move from Standard to Premium plans. After this point, only Premium and Enterprise plans will have access to this feature.
Existing projects in Free and Standard plans will continue to support existing request types and work types. Read more about the plan changes.
Minimize redundancy and manual efforts by automating your change approvals and notifications to agents and end-users about any event related to a change. Learn more about change management automation rules.
To create or edit automate changes:
From your service project, select Project settings, then Automation.
Choose Create rule or select an existing rule to edit.
Learn how to Create and edit automation rules.
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