Add a form to a request type

When Jira admins or project admins add a form as part of the request form on a request type, it'll appear as one form for customers to fill out when they raise a request. Doing this allows you to include conditional sections, rich formatting, and custom layouts to request forms.

You can add a form to a request type two different ways.

Add directly from request types

1. Project settings > Request types

2. Select a request type

3. Select Add form at the bottom of the request form to search all available forms

4. Select Add

5. Select Save changes

Add from the form builder settings

1. Go to Project settings > Forms

2. Select a form

3. Select Settings

4. Turn on the toggle next toRequest form

5. From the drop-down underneath, select your desired request types to add the form

6. Select Save changes

Forms will appear as a preview in the request type’s request form, along with any other Jira fields you’ve already configured. If you've added a form to a request type without linking Jira fields, the form fields will appear underneath Jira fields in the portal and issue view. Learn more about where forms can be used.