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Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Change how you process emails in global mail settings

Global email settings control how your site processes request that your customers send to your service project email addresses. As a Jira admin, you can temporarily adjust these settings to troubleshoot your email channel.

To change the global mail settings:

  1. In the top-right, select Settings () > System.

  2. Go to Global Mail Settings.


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