Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
What is asset management?
The ‘External Assets Platform’ custom field and related APIs have been deprecated and will be shut down on 31 December 2024. See the Community Post for more details.
Assets are your organizations items that you may want to keep track of - they could be physical things (such as laptops or an entire office facility), virtual (such as a software licence or payment platform) or even people (such as employees).
Within the context of Jira Service Management, these items are called objects.
Using asset management in Jira Service Management enables you to link relevant assets to issues. For example, you can add your laptops as objects to manage related service project requests.
There are two types of asset management apps to choose from:
Asset management within Jira - Assets for Jira Service Management helps you manage objects without leaving Jira or using 3rd party integrations.
Existing asset management solution - You may be able to find your existing asset manager and connect it to your Jira Cloud site. See supported asset management apps.
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