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What are roles?

Insight in Jira Service Management is a Premium and Enterprise only feature. It is compatible only with company-managed projects. Learn more about Insight.

A role is a set of permissions granted to Jira users or groups to view or modify data with Insight. Roles can have three scopes:

  • across all of Insight (Jira admin)

  • for a single object schema (Object Schema Manager, Developer, or User) and all object types within that schema

  • for a single object type (Object Type Manager, Developer, or User)

When an Insight object custom field is added to a request type which can be accessed by end-users on a portal, those end-users are automatically granted the ‘Users’ role, even if they are not licensed for Jira Service Management or any Atlassian products.

Each role has different permissions:

Permission

Users

Developers

Managers

Jira admins

Report Jira issues on Insight objects

X

X

X

X

Search for Insight objects and attributes

X

X

X

X

View object graph explorer

X

X

X

X

View object type graph explorer

X

X

X

X

View Insight custom field

X

X

X

X

Create/Edit Insight objects




X

X

X

Delete Insight objects







X

X

Create/Edit/Delete Attributes







X

X

Modify Insight object schema







X

X

Delete Insight object schema










X

Create Insight object schema










X

Import Insight object schema

 

 

X

X

Manage References







X

X

Create/Manage Insight custom field










X


Move object type (drag & drop)










X

Delete object type







X

X

Last modified on Sep 28, 2021
Cached at 3:00 AM on Oct 27, 2021 |

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