Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
What are roles?
Assets in Jira Service Management is a Premium and Enterprise only feature. It is compatible only with company-managed projects. Learn more about Assets.
A role is a set of permissions granted to Jira users or groups to view or modify data with Assets. Roles can have three scopes:
across all of Assets (Jira admin)
for a single object schema (Object Schema Manager, Developer, or User) and all object types within that schema
for a single object type (Object Type Manager, Developer, or User)
Special permissions apply to users when viewing or editing Assets object custom fields:
Any user - even those who are not licensed for Jira Service Management or any Atlassian products - is granted a temporary “User” role when an Assets object custom field is added to a request type which can be accessed by end-users on a portal. This allows them to view the Assets object fields and their values.
Jira Software, JSM, and JSW users will have temporary "Object Schema User" roles that allow them to view and edit the contents of an Assets object custom field within issues where they already have existing edit permissions.
These roles will not count towards the total number of users on your license.
Each role has different permissions:
Permission | Users | Developers | Managers | Jira admins |
Report Jira issues on Assets objects | X | X | X | X |
Search for Assets objects and attributes | X | X | X | X |
View object graph explorer | X | X | X | X |
View object type graph explorer | X | X | X | X |
View Assets custom field | X | X | X | X |
Create Assets object types |
|
| X | X |
Create/Edit Assets objects | X | X | X | |
Add/Edit/Delete comments |
| X | X | X |
Delete Assets objects | X | X | ||
Create/Edit/Delete Attributes | X | X | ||
Modify Assets object schema | X | X | ||
Delete Assets object schema | X | |||
Create Assets object schema | X | |||
Import Assets object schema |
|
| X | X |
Manage References | X | X | ||
Create/Manage Assets custom fields | X | |||
Move object type (drag & drop) | X | X | ||
Delete object type | X | X |
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