Manage your incoming requests with queues

Requests can be assigned to an agent from within a queue.

A workflow status can be updated in a queue.

Requests in your service project can be sorted to your preferred order.

Learn how to add comments to multiple requests all at once from your queues

Learn how to assign multiple requests at once from your queues

Learn how delete multiple requests at once from your queues

Learn how to transition one or more requests from your queues