Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
To become a service project agent, join your team and explore.
What do agents do in Jira Service Management?
Learn about the role agents play in Jira Service Management.
Accept the invitation and join your service project team
Be of service - accept the invitation to join your service project team and start helping customers!
Go to your service project
Learn how to jump into your service project and start helping people right away.
Get to know your service project sidebar
Learn about the elements of the service project sidebar.
Accept your invitation to be a service project agent
Your admin has invited you to join the service project team as an agent; you’re joining a team that resolves requests for customers.
Was this helpful?