Get started with Jira Service Management for agents
Learn how to succeed in your role as a service project agent.
To become a service project agent, join your team and explore.
What do agents do in Jira Service Management?
Learn how to easily receive, track, manage, and resolve requests from your customers in your role as a service project agent.
Accept the invitation and join your service project team
Be of service - accept the invitation to join your service project team and start helping customers!
Go to your service project
Learn how to jump into your service project and start helping people right away.
Get to know your service project sidebar
Learn about the elements of the service project sidebar.
Accept your invitation to be a service project agent
Your admin has invited you to join the service project team as an agent; you’re joining a team that resolves requests for customers.
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